Case #1 2009 College Response to Potential Threat (Active Shooter Near Campus Use)

Situation:
During March of 2009, less than a mile from a college campus, a man with mental health issues used two assault weapons to shoot at and injure two police officers and kill both his parents.

Use:
As the standoff progressed, EVE EMC was used to monitor and keep campus emergency personnel aware of the incident while preparing for contingency operations. The document center aspect of the system stored and provided access to checklists and emergency plans making them readily available for immediate use. The system’s notification aspect was used to communicate detailed information to emergency personnel as it occurred and provided immediate and credible real-time updates; allowing college emergency personnel to maintain continuous situational awareness while adjusting their emergency posture to safeguard students, faculty, staff, and property, in response to the situation should it flow onto the campus.

Outcome:
The situation was contained. College emergency personnel were kept apprised of the situation using EVE EMC as a central point of information collection and distribution to multiple personnel in real-time until resolution; allowing the colleges emergency posture to adjust in direct response to the event.


Case #2 2010 College Response to Foreign Delegation Visit (DV/VIP Use)

Situation:
In 2010 a college was visited by a delegation of cabinet level foreign dignitaries of which one was the Country’s Foreign Minister. To accommodate the visit, coordination of operations with local and federal law enforcement/security agencies and internal college departments was needed. EVE EMC was the tool that successfully handled the enormity of this task.

Use:
During the visit’s planning stages, information on venue was shared with need-to-know personnel using EVE EMC Facility Profile Manager data application. Personnel were also coordinated using the system’s Contact Manager application and tasking via the systems Task Manager. During the actual visit all operations were coordinated through EVE EMC. IP CCTV camera feed links were added on the fly and monitored through the system’s URL and Link applications. All protective actions were monitored and coordinated through the system’s Situation Management & Notification Console application which provided a common understanding of operations through an electronic board, secured using the system’s authentication, authorization, system activity security scanning, and other built-in security protocols. Additionally, selected entries into the electronic board’s blotter were shared in real-time via text message and email.

Outcome:
The system proved its effectiveness when an individual with an unidentified object was seen approaching the delegation. He was tracked on IP CCTV feeds by the command post and all protective agents were immediately alerted by text message and email allowing them to take the necessary measures to safeguard the dignitaries.


Case #3 2011 College Response to Japan Earthquake, Tsunami, & Radiological Release (Multiple Emergency Global Use)

Situation:
A magnitude 9.0 occurred just off the northeastern coast of Japan on March 11 at 2:24pm JST, triggering tsunamis which hit the coast minutes after the quake causing widespread devastation and crippling a nuclear power facility resulting in thousands dead , injured, or missing and the series of continuing radiological releases from the power facility in attempts to prevent a meltdown.

Use:
A college with students abroad in the immediate area was immediately alerted of the quake near Japan. It was quickly determined by emergency managers that the college had students in the affected area(s). Emergency personnel used Shake Map and news information piped into the system from USGS and CNN CAP/RSS feeds, and the EVE EMC Situation Manager to send, receive, chronologically track, and log, all communications with their students in Japan. Japanese voice lines became overloaded and failed as has been the case in many disasters. Student safety was verified and instructions from the staff were sent to and received by the students in Japan via system text messaging. Locally, the college consolidated and linked Internet Web Cam feeds operated by outside entities into the EVE EMC system on-the-fly to provide live monitoring of the tsunami effects on the Los Angeles-area California coast from the system for students and campus emergency personnel.

Outcome:
EVE Emergency Management Center was used to track, gather, and provide immediate notification and situational information to all college emergency personnel, students abroad and their parents in direct response to the event.